Open communication

Embracing a no-doors policy in letter and spirit


Open, direct and honest communication is an essential part of an effective organization. Communications can be formal and systematic or informal and casual. Both formal and informal communications are valued within the organization to build a community, foster a culture of transparency and achieve business results.

GBS holds quarterly meetings with employees to share information about progress against our site objectives and announce new initiatives. Regular meetings with managers are held to provide business updates, cross-functional team overviews and discuss key HR initiatives.Employee feedbackWe value our employees’ input regarding their employment experience. Every year, we conduct an extensive Climate Survey, giving employees an opportunity to share their thoughts and opinions about the organization anonymously.

Every alternate year, GBS conducts a Pulse Survey, with a smaller number of questions intended to give employees a snapshot regarding the organization.


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